Shipping and Delivery Policy
Last Updated on : 8th May 2025.
Website: https://www.creativeidea.in
Owner: Creative Idea
This Shipping and Delivery Policy outlines the terms and conditions under which physical products purchased from Creative Idea are processed, shipped, and delivered.
Shipping Coverage
We currently ship physical products within India. For international orders, please contact us in advance to check availability and shipping options.
Order Processing Time
All orders are processed within 2–4 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be delayed slightly. We will communicate any significant delays via email.
Shipping Methods & Delivery Time
We use trusted courier services such as Delhivery, Blue Dart, DTDC, or India Post.
Estimated delivery times:
Metro Cities: 3–5 business days
Other Regions in India: 5–8 business days
Remote Areas: Up to 10 business days
Please note that delivery timelines are approximate and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout and based on:
Package weight
Delivery location
Shipping method selected
Free shipping may be offered during promotional periods or on orders above a specific value (announced on our website).
Tracking Your Order
Once your order is shipped, you will receive an email with tracking details and a link to monitor delivery progress.
Delivery Issues
If you experience any issues such as:
Damaged package
Missing items
Lost shipment
Please contact us within 48 hours of delivery. Include your order ID, a description of the issue, and photos (if applicable).
Delivery Address
Please ensure your delivery address is accurate and complete when placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delayed or Lost Shipments
In case of unusual delay or non-delivery after the expected time frame:
We will initiate an investigation with the courier partner.
If the parcel is confirmed lost, we will offer a replacement or full refund as per your preference.
Contact Us
For any questions related to shipping or delivery, reach out to us at:
📧 Email: support@creativeidea.in
🌐 Website: https://www.creativeidea.in/contact